Privacy Policy

Effective Date: Apr 7, 2025

Last Updated: Apr 7, 2025

Thank you for choosing Sahara ("we", "our", or "us"). We are committed to protecting your privacy and maintaining the security of any personal information and Protected Health Information (PHI) shared with us through our clinical note-taking and OASIS form assistance system (the "Service").

This Privacy Policy explains how we collect, use, share, and protect your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

1. Information We Collect

We collect the following types of information:

a. Clinician Information

Name, email, and practice details for account setup and support.
Usage data (e.g., login times, feature usage) for product improvement.

b. Patient Information (PHI)

Clinical notes taken by the clinician during patient encounters.
OASIS form fields and any accompanying data relevant to patient care.

2. How We Use the Information

We use the information collected for the following purposes:

To assist clinicians in documenting visits and completing OASIS forms.
To improve the accuracy and relevance of AI-powered coding or assistance.
To provide secure access, support, and updates to the system.
To comply with legal and regulatory obligations.

3. HIPAA Compliance and Data Security

We are fully committed to HIPAA compliance. The following safeguards are in place:

Encryption: All data is encrypted in transit and at rest.
Access Controls: Only authorized users can access PHI, and strict authentication is enforced.
Audit Logging: All system access and interactions with PHI are logged for compliance and traceability.
Business Associate Agreements (BAAs): We offer BAAs to all covered entities using our service.

4. Data Sharing

We do not sell or share your data or your patients' data with third parties for marketing purposes.

We may share data:

With your explicit consent.
With trusted subprocessors under strict data protection agreements.
As required by law or to comply with a court order.

5. Your Rights

As a clinician, you have the right to:

Access and update your account and information.
Request deletion of your account and associated data.
Contact us regarding any concerns about data usage or compliance.

6. Data Retention

We retain clinician and patient data only as long as necessary to provide our services and meet legal obligations. You may request data deletion in compliance with HIPAA guidelines.

7. Third-Party Services

If you integrate our system with third-party services (e.g., EHR systems), you are responsible for ensuring those systems comply with privacy and security standards.

8. Children's Privacy

Our services are intended for licensed healthcare professionals. We do not knowingly collect information directly from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify users via email or in-app notification.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Sahara
Email: contact@sahara.care
Address: 1606 Headway Cir STE 9501
Austin, TX 78754